Bought this product based on some google searches and thought I'd take a chance. I'm VERY glad that I did! I'm not new to skipping but I'm not that pro either, hence I was searching for a rope that was better than the average rope found at your local sports store. Tried my luck with GND and I can guarantee I have no regrets. The rope arrived within a week, and the product itself looks/feels great to hold.
As some other reviews have stated, the rope doesn't get tangled and is surprisingly ready to use straight out of the bag (which is conveniently provided). The bearings are smooth and the rope is very easily adjustable, plus it feels 'balanced' and 'stable' - though I don't know how to describe that feeling properly. Used it every day since.
I had a technical query so I contacted the sales team and they were VERY friendly, responsive and came up with a solution very promptly. If for nothing else (which isn't true because the product feels great) the customer service was delightful and very refreshing, considering not many companies are so on the ball. Overall great experience, will definitely be a returning customer.